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Contact Us

At Shiels we are committed to creating jewellery for every you.

We are always happy to help you with any questions you might have and will endeavour to solve any problems. We are constantly striving to improve in all areas and welcome any comments you might have about our products and customer service experience.

We currently have stores located across South Australia, Western Australia and Queensland, with dedicated staff who are happy to help you find exquisite jewellery to suit any style.

To speak to a member of our customer service team, please call 1800-SHIELS (1800-744-357). Our office is open 9am – 5:30pm (Adelaide, SA time) Monday – Friday, except for public holidays.

Otherwise you can send an email to us at or complete the enquiry form on this page.

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